Refund policy

1. Return and refund policy

USA PANTHARI BAGS
Operated by MAX CRAX BAX LTD
Company Number: 14315821
HIGH SHERRIFF'S HOUSE GRAMPOUND ROAD TRURO CORNWALL, Truro, TR2 4EH, United Kingdom
Email: help@usapantharibags.com
Website: usapantharibags.com

Return and Refund Policy

This Return and Refund Policy applies to purchases made from USA PANTHARI BAGS through usapantharibags.com.

Refund Request Period

Customers may request a refund within 30 days from the date the order is delivered.

To request a refund, the customer must contact us at help@usapantharibags.com within this 30-day period and provide sufficient information for us to identify the order and evaluate the request.

Refund Eligibility

A refund may be approved in the following circumstances:

  1. The product was delivered damaged.
  2. The customer received an incorrect item.
  3. The order was not delivered after the maximum stated delivery period.
  4. The customer reports dissatisfaction with the product within 30 days from delivery and provides a photograph of the product.

We may request the order number, photographs, delivery information, or other information reasonably necessary to review the request.

No Physical Return Required

USA PANTHARI BAGS does not require customers to physically return products when a refund is approved.

Once a refund request has been reviewed and approved, the customer may keep or dispose of the product. No physical shipment of the product back to USA PANTHARI BAGS, MAX CRAX BAX LTD, or our supplier is required.

Refund Method and Processing Time

Approved refunds are issued to the original payment method used for the purchase.

After a refund has been approved and processed, it generally takes 5 to 10 business days for the credit to appear on the customer's card statement or payment account. The exact posting time may depend on the customer's bank, card issuer, or payment provider.

Non-Refundable Items

There are no categories of products that are automatically excluded from refund eligibility under this policy. Refund requests remain subject to the requirements and time limits stated above.

Card Statement Descriptor

Purchases from USA PANTHARI BAGS may appear on the customer's card or payment statement under the descriptor:

PANTHARI8BAG

Customers who do not recognize a transaction should contact help@usapantharibags.com so that we can assist in identifying the purchase.

Contact

USA PANTHARI BAGS
MAX CRAX BAX LTD
Company Number: 14315821
HIGH SHERRIFF'S HOUSE GRAMPOUND ROAD TRURO CORNWALL, Truro, TR2 4EH, United Kingdom
Email: help@usapantharibags.com
Website: usapantharibags.com