2. Privacy policy

USA PANTHARI BAGS
Operated by MAX CRAX BAX LTD
Company Number: 14315821
HIGH SHERRIFF'S HOUSE GRAMPOUND ROAD TRURO CORNWALL, Truro, TR2 4EH, United Kingdom
Email: help@usapantharibags.com
Website: usapantharibags.com

Privacy Policy

This Privacy Policy describes how USA PANTHARI BAGS, operated by MAX CRAX BAX LTD, collects, uses, stores, and discloses personal information when customers visit usapantharibags.com, place an order, communicate with us, or otherwise use our services.

Information We Collect

Depending on how customers interact with our store, we may collect:

1. Name.
2. Billing and shipping information.
3. Email address.
4. Telephone number when provided.
5. Order and transaction information.
6. Product and purchase information.
7. Communications sent to customer support.
8. Device, browser, IP address, and technical information generated when accessing the website.
9. Shipping and tracking information.
10. Information necessary to detect fraud, secure transactions, and operate the store.

Payment information may be processed by the payment providers made available through our Shopify store. We do not necessarily receive or retain complete payment card credentials.

How We Use Personal Information

We may use personal information to:

1. Process and administer orders.
2. Arrange fulfillment and delivery.
3. Provide order confirmations and shipping updates.
4. Provide shipment tracking.
5. Respond to customer inquiries.
6. Review refund requests.
7. Process approved refunds.
8. Prevent fraud and unauthorized transactions.
9. Maintain the security and functionality of our website.
10. Comply with applicable legal, accounting, tax, and regulatory obligations.
11. Maintain business and transaction records.
12. Enforce our Terms of Service and other store policies.

Service Providers

We may provide information to third parties that perform services necessary for our business, including Shopify, payment processors, fulfillment suppliers, carriers, logistics providers, tracking services, hosting and technical service providers.

These parties may process information to the extent necessary to perform their respective services.

Because products are fulfilled by a third-party supplier and shipped directly from China, necessary customer information, including the recipient's name, shipping address, contact details, and order information, may be provided to our supplier and logistics partners for fulfillment and delivery purposes.

17TRACK

We use 17TRACK to provide shipment tracking functionality.

Order, tracking, shipment, device, and technical information may be processed through 17TRACK when customers use tracking functionality or when tracking information is associated with an order.

The purpose of this processing is to provide shipment status information and facilitate order tracking.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies required for store functionality, checkout, security, session management, customer preferences, and related ecommerce functions.

The tracking tool specifically identified by USA PANTHARI BAGS is:

17TRACK: Used to provide shipment tracking and related delivery status functionality.

Customers may control or reject non-essential cookies through available cookie controls and through their browser settings. Browsers generally allow users to block, restrict, or delete cookies. Blocking cookies that are technically necessary may affect website, checkout, account, or tracking functionality.

Sharing of Personal Information

We may disclose personal information when reasonably necessary to:

1. Process payments and transactions.
2. Fulfill and ship orders.
3. Track shipments.
4. Provide customer support.
5. Prevent fraud or abuse.
6. Comply with applicable law, legal process, court orders, or lawful governmental requests.
7. Protect our legal rights, customers, business, or services.

We may also disclose relevant information in connection with a legitimate corporate transaction, such as a restructuring, merger, acquisition, financing, or sale of business assets, subject to applicable law.

International Processing

MAX CRAX BAX LTD is established in the United Kingdom, while customers covered by this store are located in the United States and products are fulfilled and shipped from China.

Accordingly, personal information may be processed or transferred internationally where reasonably necessary for payment processing, fulfillment, shipping, tracking, customer service, fraud prevention, and store administration.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including order administration, customer service, fraud prevention, dispute resolution, accounting, tax, regulatory compliance, and enforcement of our agreements.

Security

We use reasonable administrative, organizational, and technical measures appropriate to the nature of the information processed. No method of electronic transmission or storage can be guaranteed to be completely secure.

Children's Privacy

Our services are not intended to knowingly collect personal information from children in violation of applicable law. If a parent or legal guardian believes that a child has provided personal information improperly, they may contact us at help@usapantharibags.com.

Privacy Requests

Customers may contact us regarding access, correction, deletion, or other questions concerning their personal information. Requests are handled in accordance with applicable law and may require reasonable identity verification.

Changes to This Privacy Policy

We may update this Privacy Policy when reasonably necessary to reflect changes to our practices, services, legal requirements, or business operations. The version published on usapantharibags.com will govern use of the store from its effective publication.

Contact

USA PANTHARI BAGS
MAX CRAX BAX LTD
Company Number: 14315821
HIGH SHERRIFF'S HOUSE GRAMPOUND ROAD TRURO CORNWALL, Truro, TR2 4EH, United Kingdom
Email: help@usapantharibags.com
Website: usapantharibags.com